Privacy Policy

We collect and use your data to:

• Create and manage your user account
• Provide and improve our services (Inter, Autopublish)
• Process your orders and manage your subscription
• Send you communications relating to your account
• Respond to your support requests
• Ensure the security of our services
• Comply with our legal and regulatory obligations
• Analyze the use of our services to improve them
• Send you marketing communications (with your consent)

The processing of your data is based on:

• Performance of the contract: to provide our services
• Your consent: for marketing communications and non-essential cookies
• Our legitimate interest: to improve our services and ensure their security
• Compliance with legal obligations: for billing and accounting

Your personal data is intended for ECW's internal departments and may be shared with:

• Our technical subcontractors (hosting, cloud infrastructure)
• Our payment providers
• Our analytics and monitoring tools
• Legal authorities upon judicial request

All our subcontractors are subject to strict contractual obligations regarding data security and confidentiality.

Your data is hosted within the European Union. If a transfer outside the EU becomes necessary, we ensure that appropriate safeguards are in place (standard contractual clauses, Privacy Shield, etc.).

We retain your personal data:

• Account data: for the entire duration of your subscription + 3 years after the end of the contract
• Billing data: 10 years in accordance with accounting obligations
• Browsing data: 13 months maximum
• Marketing data: 3 years from your last contact

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption of data in transit (HTTPS/TLS) and at rest
• Strong authentication and access management
• Monitoring and detection of security incidents
• Regular backups and business continuity plan
• Training of our teams in security best practices
• Regular security audits

In accordance with the GDPR, you have the following rights:

• Right of access: obtain a copy of your personal data
• Right of rectification: correct your inaccurate or incomplete data
• Right to erasure: delete your data under certain conditions
• Right to restriction: restrict the processing of your data
• Right to portability: receive your data in a structured format
• Right to object: object to the processing of your data
• Right to withdraw your consent: at any time

To exercise your rights, contact us at: dpo@obotcall.tech

You also have the right to lodge a complaint with the CNIL (www.cnil.fr).

We use cookies to improve your experience and analyze the use of our site:

• Essential cookies: necessary for the operation of the site
• Analytics cookies: to understand the use of the site
• Marketing cookies: to personalize advertising (with your consent)

You can manage your cookie preferences through your browser settings or our consent banner.

Our services are intended for professionals and are not aimed at persons under 18 years of age. We do not knowingly collect personal data concerning minors.

We reserve the right to modify this privacy policy at any time. Significant changes will be notified to you by email or via a notice on our site.